Refund Policy

Plus4J distributes digital software products delivered electronically via download.

1. Nature of Digital Products

All products sold on this website are digital software extensions.

Once downloaded, these products cannot be returned.

2. Refund Eligibility

Refunds are generally not provided after the download has been made available.

However, refunds may be granted at the sole discretion of Plus4J in exceptional cases, including:

• a confirmed technical defect preventing installation
• the software does not perform its advertised functionality
• the issue cannot be resolved by technical support

3. Refund Request Deadline

Refund requests must be submitted within 7 days of the purchase date.

4. Non-Refundable Situations

Refunds will not be granted for:

• change of mind
• lack of technical knowledge
• compatibility with unsupported environments
• renewal purchases or upgrades

5. Support First

Customers are required to contact technical support before requesting a refund so that any issues can be investigated and resolved.